No automatic renewal
A rental ends when its purchased runtime expires. There is no documented self-service add-hours or renewal flow at launch. Do not assume another payment extends an existing machine or preserves its files.Early termination and failures
Terminating early is irreversible and forfeits unused paid runtime; do not assume a prorated refund. Back up first. If provisioning ultimately fails, the backend schedules refund handling. A scheduled refund is not confirmation that money has reached your card. Contact support if payment or refund status is unclear; bank processing can take time.Missing email or duplicate payment concerns
Check junk mail and the deployment status before trying again. Send support your order/deployment ID and payment time, never full card details or credentials. For API checkout retries, reuse the sameIdempotency-Key and request body. A new key is a new purchase intent; see API.